A café that is as much a part of the community as its people – located in the heart of Seattle's Maple Leaf neighborhood.
At Cloud City Coffee, you will find our own locally roasted, specialty coffee, freshly baked pastries, and delicious breakfast and lunch items prepared in-house by our fantastic team.
Cloud City Coffee is not simply a café, it's a community. Please join us. All are welcome.
Jill Killen, owner
Location
8801 Roosevelt Way NE
Seattle, Washington
Hours
6am-4pm
MENU
The company pillars
supporting CLOUD CITY COFFEE
People first
What: Always follow the golden rule. Model and support others in their goals to be better and do better as we endeavor to do so ourselves by being humble, open, and honest. Create a safe place where people feel like they belong regardless of gender, race, origin or orientation.
Why: Our cafes exist to create community, and community is created around people.
How: Have empathy and respect in everything we do. Support the neighborhood and community. Provide employees with support, fair pay, growth opportunities and ownership. Be honest with our mistakes and learn from them. “If you don’t love yourself, how the hell are you gonna love somebody else?” -RuPaul
Continual quality improvement
What: Deliver a quality product that is handmade when possible, responsibly sourced, and always improving.
Why: When we are proud of the products we serve, our customers notice.
How: Create ownership among staff to take pride in their work. Find new products, or new ways to prepare existing products, to improve our menu.
Environmental sensitivity
What: Be responsible with resources by managing them well, and reduce waste wherever possible.
Why: Being a responsible member of the community means paying attention to the well-being of our environment.
How: Reduce the number of consumables in the cafe through encouraging reusable cups, switching to compostable, and reducing the power and water use in the store..
Fun
What: Create a fun working environment for staff that encourages self-expression and engages customers.
Why: A positive work environment increases employee happiness, engages customers, reduces employee turnover, and increases productivity.
How: Hire positive people. Find methods for improving work life. Always be positive in front of customers while maintaining authenticity.
Business management and leadership
What: Create and manage a business model that both furthers our values and makes a profit. Lead by example and provide a culture of support.
Why: A successful business allows us to achieve the rest of our pillars.
How: Be profitable. Have resources available for employees. Maintain a stable workforce. “Run the numbers.” Keep on top of a changing market. Work collaboratively with staff (on all levels) to make decisions to create an open space where opinions, thoughts, and ideas are valued. Lead by example.
